Jul. 8, 2024 What happens when tourists get angry or fearful? Think of the last advertisement that you saw for Disney World. Was it filled with sunshine, smiles […] Feb. 19, 2024 Navigating the “Waiting Line” Effect in Self-Service Technology Ordering By Laila SamphilipoYou enter a bustling fast-casual restaurant and approach a sleek, self-service kiosk to browse the […]
Jul. 8, 2024 What happens when tourists get angry or fearful? Think of the last advertisement that you saw for Disney World. Was it filled with sunshine, smiles […] Feb. 19, 2024 Navigating the “Waiting Line” Effect in Self-Service Technology Ordering By Laila SamphilipoYou enter a bustling fast-casual restaurant and approach a sleek, self-service kiosk to browse the […]
